About Us

Jane Lee Winter, CTIE -- President

Some call it a passion, others an addiction, but Jane Lee Winter, CTIE, President of Town & Country has an insatiable appetite for experiencing the world. She commonly refers to her work as a “calling” as she goes beyond just planning trips, but motivates and inspires people to get out of their armchair and have hands-on engagements with different places and people in the world. She will stretch you to treat yourself to the best experience you can afford.

Jane Lee has been to 78 countries since her first passport was issued in 1976. An annual pilgrimage to the African continent has been a “non-negotiable” for Jane Lee and her husband Larry who love to introduce friends and clients to the safari experience. Hundreds of trips to Europe, dozens of trips to Latin America, exciting explorations of China and South East Asia have been the highlights of a career which never seems to get old.

Her biggest source of pride is the wonderful team that she has nurtured at Town & Country. Having a tight group of professionals who like each other, like their clients and love the world of travel is a great reason to jump out of bed every morning. If you work with any of our Vacation Planners at Town & Country you will also work indirectly with Jane Lee. She loves to put her handprint on all of the vacations planned in our office and teams closely with all of the staff to insure a wonderful journey for her clients. Contact Jane via email.

Rachael Brusseau, CTA -- Vacation Planner

Rachael Agranoff Brusseau , CTA, started with Town & Country as a Student Intern during her senior year at California Lutheran University where she received a Bachelors Degree in History. During her long tenure as a Vacation Planner with Town & Country she has demonstrated unique organizational skills. Rachael is a detail person and is often our “GO TO” person in areas of process and technology.

Rachael has a unique ability of getting to the facts quickly and reading her clients so well that she finds the perfect vacation for their unique circumstances. Just because she is efficient, does not mean that she doesn’t have personality – watch out for that dry sense of humor!

Rachael has lived and studied abroad and has a passion for Great Britain, Germany, Israel, Denmark, Hawaii, Mexico and Alaska. She loves the teamwork approach at Town & Country because it allows her to spend quality time with her husband and young son. She also loves being a student and is proud of her Certified Travel Counselor and Master Cruise Counselor designations. She has recently invested in her continuing education with Princess Cruise Line and has earned the prestigious “Commodore” status. She knows the ships backwards and forward. Contact Rachael via email.

Carolyn Durup -- Vacation Planner

Carolyn Durup has been traveling the world her whole adult life. With an airline background she had opportunities to experience many international destinations. Her second career as a Vacation Planner has been a natural transition. Her service oriented style and upbeat personality is what makes her clients always come back for more. Although she has hands on experience with a wide variety of travel products and destinations, if you ask her, her real specialty is getting to know her clients well. With a well stocked “black book” of contacts worldwide, knowing her clients is the MOST important aspect of her work. She knows how to enlist a team of experts in almost any destination you can imagine.

Carolyn chose to work at Town & Country because the office works collaboratively, sharing knowledge and expertise as well as working together to service the clientele. This team approach is unique in the industry and has allowed the entire staff of Vacation Planners to travel frequently. This approach is a benefit to the traveler as they don’t just have ONE Vacation Planner, they have a team. Contact Carolyn via email.

Christine Harris -- Vacation Planner

A newcomer to the travel industry, but not a newcomer to travel, Christine Harris has some very unique experiences behind her that make her a natural Vacation Planner. Not many people can claim they have been to the Palio in Italy on several occasions. Christine and her husband have made it an annual pilgrimage. They have such a passion for Italy that they bring friends and relatives with them each time they go. Her eyes sparkle when she talks about Italy and France. She is currently enrolled in the Travel Institute’s Destination Specialist program for France and is a student of Italy every chance she gets.

Christine joined Town & Country after a career in the Mortgage industry and a few years as a professional “stay at home mom” where she describes her real job as “Short Order Cook!”. Her experience in multi-tasking was a great skill to bring to Town & Country as every day is new and different. Christine has taken on various responsibilities including research, managing office calendars and client relations. From time to time she also serves as our Barista and makes a mean cappuccino for our clients.

The team environment at Town & Country has been an excellent format for Christine to contribute with her unique abilities and to learn from seasoned Vacation Planners. Contact Christine via email.

Kim Nelson -- Administration

You may not speak directly with Kim about your trip, but she will leave her footprint on your journey. Kim Nelson is a talented writer and designer who has a background writing for a prominent Travel Magazine. Kim assists Vacation Planners in the booking process by creating itineraries, destination resources, marketing and event planning. When it comes to throwing a party or a promotional event at Town & Country, Kim is the driving force. She has a “can-do”, “whatever it takes” attitude and finalizes our clients documents with a creative flair.

Kim is passionate about the United States and our National Parks and has enjoyed many family vacations exploring our wonderful country. Kim has tremendous patience and organizational skills. Perhaps this comes from being “Super Mom” to four children. She enjoys the team environment at Town & Country because it allows her to do what she does best. Contact Kim via email.

Kathleen Rudrud -- Vacation Planner

Not many people have the credentials of having been to all 50 states! Kathleen has, as well as 31 countries and 5 continents! Known for her steady, friendly and caring spirit, Kathleen treats all of her clients with very special care and attention. Kathleen started her Vacation Planning career by hosting a group on Princess Cruise Line and hasn’t looked back! Her knowledge of Princess Cruise Line is unsurpassed, and to prove it, she has earned Commodore status, the highest rank in their specialist training program. She is also a “First Officer” in the Cunard program which means she knows the ships backwards and forwards.

Her multifaceted interests have brought her to other destinations as well. Among her favorites are China, South America, Africa and the British Isles. Her passion for travel is contagious and her fact finding skills ensure that her clients are well taken care of. Kathleen enjoys working at Town & Country in an environment that stresses working collaboratively. Sharing knowledge and expertise as well as teaming together to service the clientele allows her to get away and experience the world for herself. This approach is a benefit to the traveler as they don’t just have ONE Vacation Planner, they have a team. Contact Kathleen via email.

Karla Skoog, CTC -- Vacation Planner

There aren’t many Vacation Planners who are more enthusiastic about creating special, memorable trips than Karla Skoog. Karla has made travel her life long career and after nearly 30 years, still gets excited about planning exotic, unique itineraries for clients. She also likes to “sample the wares” and jumps on every chance she can get to experience a new destination.

When traveling with her husband and kids she chooses active trips such as diving and sailing. Also attracted to the water, she has had countless trips to the Caribbean, Central America, Tahiti, Fiji and of course – the Hawaiian Islands. Other active adventures have included trekking in Nepal and globe trotting through Europe and South East Asia. New Zealand is one of her favorite destinations.

With her significant and varied background in the travel industry, Karla has served as an excellent mentor to the newer Vacation Planners on our team. She delights in the teamwork concept at Town & Country and finds it to be an excellent way for her to maximize her talents and take advantage of her expertise. Contact Karla via email.

Vicki Weeks -- Back Office Management

Vicki Weeks is not just a "bean counter"! A graduate of California Lutheran University and mother of 3 boys, Vicki brings order to our creative business by taking special care of our financial resources. Office management, human resources and making sure all of our “ducks are in a row” is what she does best.

Although she doesn’t work with clients directly, she is passionate about travel and takes every opportunity she can to have quality vacations with her family. Contact Vicki via email.

Credentials and Associations

Town & Country Travel was established in 1984
Corporate Name: Mueller Winter Travel Management, A California Corporation
Member of Signature Travel Network (formerly Leisure Travel Group)
Member of ASTA - American Society of Travel Agents
Member of ICTA – The Institute of Certified Travel Agents
Member of CLIA - Cruise Lines International Association
Member of the Thousand Oaks / Westlake Village Chamber of Commerce